Some of the feedback from our recent patient survey:
- All the staff were extremely kind, helpful, caring and professional
- We felt treated with compassion, dignity and respect
- We were treated with the highest possible care
- The clinic has a relaxing environment
- Throughout treatment, we received excellent communication from the staff
Here are the words of just a few of the many patients we've had the pleasure of helping:
"We cannot thank you and your team enough for what you have done for us. When everything seemed impossible, you and your staff made our dream come true."
"I was very impressed with the clinic. Every single member of staff made me feel most welcome and at home."
"This is our fourth attempt but the first with yourselves, and this has been the easiest of all the journeys. Everyone from the receptionist to the embryologist have been so supportive and understanding."
"From the initial email we sent, staff have been helpful and informative. Responses have been quick. It has been great to be treated as individuals during this difficult time, instead of feeling that we are an added burden to already long waiting lists."
"Me and my husband Mark have the LWC to thank for making our dreams come true. We struggled falling pregnant naturally even though every test suggested there was nothing wrong with us both, Mark had 2 children from a previous relationship. We tried LWC and went to a open evening and never looked back. We did the Egg Sharing IVF were I got to have a go if I donated some of my eggs. I was never in doubt at doing this and felt like the perfect option as we got the help needed but more importantly it felt good helping someone else. This was back in 2008 and we had our little girl Maddison in Feb 2009 luckily worked first time. Then when she was 4 months old we had the pleasure and surprise of her little sister been conceived naturally Marlee was born March 2010. The clinic always felt home from home and everyone so nice, understanding and friendly. I feel I have a special person to thanks Safwat Ashour the IVF Consultant. He always felt like such a nice genuine guy to speak to. The day we had the embryos transferred I ended up in tears in the theatre room and he was lovely. Its such an emotional time and a big thing to go through and really helps having people you trust and feel comfortable with. Thanks everyone for making us the proudest mummy and daddy to our 2 little miracles Maddison & Marlee we are totally blessed and that's down to yourselves." - Helen and Mark Teasdale