
From the emotional challenges of treatment to staying informed every step of the way, our counselling, resources and patient tools are here to help you feel supported and understood throughout your fertility journey.

Why Fertility Counselling Matters
Fertility challenges can affect emotional wellbeing, relationships, work life, and self‑confidence. Counselling offers a safe, non‑judgemental environment where you can speak openly and be heard.
Our counselling service can help you:
- Process the emotional impact of fertility treatment or donation
- Develop coping strategies during uncertain or stressful periods
- Explore how treatment may affect your wider family and future child
- Feel supported when facing difficult decisions, disappointments, or the end of treatment
Counselling is available to support you at every stage, recognising that your needs may change over time.
Your Care in One Place
Our patient app, Wawa, gives you easy access to your treatment information, appointments and clinic communication. Helping you feel informed and supported throughout your journey. Wawa allows you to:
- View appointments and treatment updates
- Access your medical records, notes and invoicing information
- Access important information and guidance
- Stay connected with your care team


Additional Support and Resources
External support can play a valuable role alongside clinical care. Trusted organisations include:
- The Fertility Alliance - support groups, resources and peer forums
- Donor Conception Network - a charity for families using donor conception
- Paths to Parenthub - a community platform for donor conception
If you’ve experienced pregnancy loss, anxiety, depressing or low mood, the following organisations may offer support:
If you are in immediate distress or crisis, support is available:
- Your GP can direct you to a local crisis service
- 24 hour support is available from Samaritans on 116 123
- Local council websites provide safeguarding and crisis support information
If you are concerned about a patient, donor or clinic matter please contact us directly.
Discover Stories, Advice and Research
What happens to frozen embryos when a couple separates? What our research shows
When a couple with embryos in storage separate, both people need to agree on what happens next. Our new study, published in Reproductive BioMedicine Online, found that two-thirds of separated couples chose to discard their stored embryos, around one in five kept them for possible future use, and very few donated them to others for treatment.
PGT-A and embryo screening: Who it may suit and what to consider
PGT-A is an optional test that may help some people having IVF understand more about the chromosomal status of their embryos before deciding which to transfer. It can be useful in certain circumstances, and has been shown to reduce the risk of miscarriage, but it isn’t suitable or necessary for everyone.
Reciprocal IVF and shared motherhood in the UK
Reciprocal IVF is a fertility treatment that allows both partners to have a biological or physical role in creating and carrying a pregnancy. One partner provides the eggs, which are fertilised with donor sperm through IVF, while the other partner carries the resulting embryo and gives birth.
Frozen at 18, a mother at 44: Kassandra Bacon's 25-year journey
In 2001, aged 18 and facing cancer treatment, Kassandra Bacon had a slice of her ovarian tissue frozen. No one knew if it would ever work. Twenty-five years later, she’s a mother. Here’s her story, what it means for fertility preservation, and how it differs from egg freezing.
Egg Freezing for Athletes: Why More Sportswomen Are Choosing to Preserve Their Fertility
An athlete's career often peaks during her most fertile years. This month, England rugby captain Meg Jones called for fertility support in sport, here's what egg freezing involves and how it can support elite athletes.
READY TO BEGIN your JOURNEY?
The first step is a fertility health assessment. Contact us today to schedule your consultation and take the first step toward building your family.
Contact us